filmed by - Lucas
SNCF TGV Duplex
Power : Electric
Manufacturer : GEC-Alsthom, Alstom
Family name : TGV
Constructed : 1995 - 2012
Operator : SNCF
Ouigo is a French low-cost train service between Marne-la-Vallée (near Paris) and the south east. It is a subsidiary of the French national rail company SNCF, but it is independently run from its parent company.
Ouigo is pronounced as Wi-go
Ouigo uses modified double-decker TGV Duplex trains, which are single 2nd class made up of either 2x2 or 3x1 abreast, and lack a buffet car. This leads to the train carrying up 1200 passengers, which is 20% more passengers than regular TGV trains
Similar to some low cost airlines, whilst a piece of hand luggage (maximum size, 35 cm×55 cm×25 cm) is allowed free of charge, larger bags must be paid for.
Like the low-cost carriers' use of secondary airports like Paris-Beauvais instead of major airports like Paris-Charles de Gaulle, the company uses some non-major railway stations like Marne-la-Vallée for Paris instead of Paris-Gare de Lyon, and Lyon Saint-Exupéry for Lyon. The reason for this is that like the low-cost carriers which uses the secondary airports due to lower fees, Ouigo uses the outgoing stations due to lower fees imposed by the rail network company, RFF.
The trains carry fewer members of staff, which like the low-cost carriers are tasked as well to do basic maintenance of train as well as serving passengers.
The company sweats its assets by using the trains for up to 13 hours a day, compared to just seven on a regular TGV.
Like some carriers, the only way you can contact the company is via their website. There is no customer service phone number or e-mail address, if you need to contact them, you use a webform.
source : Wikipedia